Where do I even start? - Premium Services Technician Support.com Employee Review

1.0
Jan 4, 2021
Recommend
CEO approval
Business Outlook

Pros

I got paid a paycheck in $ USD. Some of my co-workers were good people.

Cons

Both system crashes and training inconsistencies were a regular occurrence unfortunately. An HR department employee also blatantly lied to me at the end of my role's notice about my employment status & the particulars that went along with it too; Also on that note, another previous reviewer was specifically correct & others were generally correct in the regard that god forbid if you end up getting sick during the pandemic for any reason at all (especially hospitalization) they will toss you out in the trash & burn you alive practically with absolutely no regard to ethical practices. Pay is also generally very bad (low) but for me this was nothing really more than a pay bills job at the end of the day anyway nonetheless. Overall, this is officially the worst role that I've ever worked in & that's pretty impressively bad.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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