3.0
Apr 7, 2014
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Good to work for as an off-hours work from home gig to supplement other projects. Provided good health insurance. Provided an excellent platform to gain knowledge of what tech problems average people experienced, and how to fix/avoid them.
Cons
Over time the job became less and less technical and more handholding and CS question answering. No raises ever, despite occasional mendacious promises of pay boosts once the company became profitable. They never came through. Recently has cut pay and responsibilities for many, retooling people from tech experts to script readers and tier 2 support for first line techs whose language skills are not up to par.