Don't know what you've got till it's gone! - Customer Service Technician Support.com Employee Review

5.0
Jan 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent company to work for, Great training, Great support, Constant advancement opportunities!

Cons

As with any customer support role customer abuse.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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