Don't work here - Remote Support Tech RST Support.com Employee Review

1.0
Apr 24, 2014
Recommend
CEO approval
Business Outlook

Pros

You get to work from home. That's it. Period.

Cons

This place is the bottom of the barrel. I've had problems with my legs and I'm wheelchair bound. The opportunity to work from home seemed great. It's not. The employees are treated with disrespect. They keep threatening to fire you if you're a minute late during training. You have to make a lot of changes to your computer. The trainers have no charisma and are obviously reading from a script. What's worse is they treat the class like children and call around asking for people to read from the screen like we're in first grade.

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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