glad i left, terrible company - Remote Services Technician Support.com Employee Review

1.0
Jun 2, 2014
Recommend
CEO approval
Business Outlook

Pros

there are not five words that describe pros of this company. sorry

Cons

manditory ot with no notice, change schedules with no notice, managers eavsdrop and monitor everything you do. working with comcast in general is a terrible experience. they label a tech job, but this is basically a sales position where pushing cc products is more important than fixing any issue. look at their stock, that tells the only story you need to know

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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