Bad - Remote Support Tech RST Support.com Employee Review

8 hours of saying the same thing and doing the same thing over and over. they score you on scripts, not helping customers. they fire you with no notice, no warning, just hey you're fired and hang up. they give out horrible "metrics" for customers calling back within 7 days, but their products are such crap that they call all the time. support.com doesn't care, they care about making good with THEIR clients, so we get crap schedules because we don't follow script or because of some statistically run metric program.