Great convenience, low pay - Remote Support Tech RST Support.com Employee Review

4.0
Jun 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Convenient, work at home Great Training

Cons

Low Pay Frustrating Customers Very limited support scope Large focus on metrics

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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