Everything I needed / wanted, improvements on the way. - Remote Support Tech RST Support.com Employee Review

4.0
Aug 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Working From Home (obviously) Easy support work. Overtime hours anytime you want them. Nice teams / helpful co-workers.

Cons

Lack of face to face management. Harder to talk to "higher ups" Stringent QA / scripts.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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