Decent - Remote Support Tech RST Support.com Employee Review

4.0
Aug 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Work from home, good training, decent pay for the position. Fast hiring process, They market it as a techie kind of position but if you have just basic computer skills and a positive personality and a willingness to learn you will do just fine.

Cons

Bi weekly pay, Schedule is random at first. Depending on who your trainer/supp is your time here will be different.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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