The worst decision I’ve made - Tech Support Representative Support.com Employee Review

1.0
Jun 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home was great.

Cons

Everything. Some management was okay, but when you have a good supervisor, they immediately switch you to another supervisor. For the most part management does nothing. They don’t take customer complaints or help. The customers are awful, the pay is awful. Overall extremely stressful job, little to no help, and not worth low pay. Also, you won’t have a life. If you do then this isn’t the job for you. You aren’t even allowed to get sick!

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5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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