Avoid like the plague - PTE Support.com Employee Review

1.0
Aug 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home, good toolset provided to perform the job (primarily remote screenshare)

Cons

Severe culture change recently after purchase by another company. Employees are under constant threat of termination and reviews are guaranteed to be hyper-critical. Outright lies are commonplace, and the lack of communication as goalposts move constantly is demoralizing.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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