A company in transition - Remote Support Tech RST Support.com Employee Review

4.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

The company was recently sold, jettisoned its biggest client, and is reinventing itself. So fat, things seem to be working and no one is getting laid off. If the plan work, everyone should benefit.

Cons

There is a lot of stress and uncertainty. Communication with rank and file employees is awful.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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