They dont care about employees - Customer Service Agent Support.com Employee Review

1.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home, you get your schedule ahead of time

Cons

All they care about is to have their client happy, i had to have a camera turn on my wholeshift and this sofware will also block my computer if i standed up, put a hand on my face, if it detected any motion on the background, very stressful, and annoying. There is some good people working there, but most management just doesn't care about what other thing you have going on your life besides working.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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