Not a good place - Customer Service Representative (CSR) Support.com Employee Review

1.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Not too many pros at this company.

Cons

Not responsive, bad work environment. No clear plan for the future. Lack of learning opportunities, fails to promote mentorship, offers little more than the role you’ve applied for.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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