Not bad - Customer Service Representative Support.com Employee Review

3.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Not much room for advancement, easy work, pay is standard, customers are difficult but I've worked at other companies doing the same work and that's true across the board. Overall a decent entry level work from home position.

Cons

No sense of team spirit, easy to get burnt out.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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