3.0
Mar 21, 2015
Former employee, more than 1 year
Pittsburgh, PA
Recommend
CEO approval
Business Outlook
Pros
Work from home. Good training and helpful supervisors and team members.
Cons
Getting yelled at for at least 8 hours by cx's who are upset & most of the time upset that they don't know how yo work their own gadgets & their issue is not related to connectivity at all. Calls 100 deep in the queue and you don't get a second to breathe after difusing a situation and saving a customer for the client.