Great company, just not my cup of coffee. - Technician Support.com Employee Review

5.0
Apr 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work. Fast and paid training.

Cons

Insecure/toxic washed out superiors that bring personal matters or opinion into workplace. QA metrics and call routing managed by superiors. Low pay, high demand. Outdated and grotesque communication tools. Favors the word or request of managed partner over employees. Not enough inside employee support.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

See reviews by: Helpful|Rating|Date|All