Mostly good in a slightly depressing way.. - Solutions Engineer Support.com Employee Review

3.0
Nov 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Work from home, benefits, decent pay team has good relationship with each other. Mostly positive experience besides the bad customers.

Cons

No reasonable pay raises. Other than that i was reasonably satisfied with support soft even though I felt no hope of promotion.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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