Run for the hills!! - Remote Support Tech RST Support.com Employee Review

1.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pro this company is you get to work from home.

Cons

To start, the is not even a entry level IT job as it was stated, its a call center job. I've been with them for 2 years, My shift hours have change any were from a week notice to 3 months. They do not help or try to work around your home/school life as they brag about. Starting pay if your lucky is $10.50 hr, plus $.50 cents to pay for the use of your own equipment. You will never get a pay raise as the CEO has state many times. We are never to be concern with helping customers. They about about the script and how long where you on the call. You will get ding for any environmental issues that come up, IE power outages, internet outages. ...... My advice, go work for walmart, fast food, or even hold a sign on the side of the street... YOU'LL MAKE MORE and BE TREATED BETTER.

Explore other reviews about Support.com

5.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Steady work and good work schedules

Cons

Poor pay increases for many except the top performers.

4.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

Cons

The business product transitioned into a services related product. Not very exciting

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