1.0
Nov 5, 2015
Former employee
New York, NY
Recommend
CEO approval
Business Outlook
Pros
Work from home so there's no commute time. Little supervision. As long as your log in on time, and log off on time, they pretty much leave you alone.
Cons
Minimum wage job. Can get super busy. Non-stop back to back calls. As soon as you hang up, the phone picks up again. You have to deal with elderly tech illiterate people. Or rude, angry people. I got fired for hanging up on a customer that was yelling at me. They rejected my unemployment claim, so I was not able to claim unemployment benefits after working for them for 2 years. Exploited my labor and kicked me to the curb when it suited them.