Pros
I love working at SupportLogic and I am very thankful to find the opportunity to work with such an exceptional leadership team. Everyone's views and ideas are accepted and considered when trying to achieve growth goals. The mindset that we are all in this together is strong and never wavers. Leadership is accessible and team members are always willing to step in a help. All of this ensures the success of an early startup and what we are aiming to do in the industry. I am looking forward to what is to come as we help shape customer support and influence how the industry supports its clients.
Cons
As with most startups, there are growing pains. The struggle can much as the tools and processes aren't there or are ready to support the overall growth goal of the team.