SupportLogic reviews

That's a pun. Get it? Support Logic does sentiment extraction using ML on support systems of record. This is exciting tech - SupportLogic is completely owning the market space! While SL is a startup, it's now a well-funded startup; Series B funding was just announced. And is now hiring for almost everything! This is a "remote first" company, and my co-workers are distributed around the world. Work culture of honesty, transparency, and empathy is very refreshing and collaboration has been easy to come by. Sr Leadership is very experienced in the business of support, using ML/sentiment extraction to great effect. The vision for success is very clear and achievable. Leadership has clear mastery of strategy and tactics, and the company vision feels grounded. This tech solution resolves painful customer problems. The customer list is already stacked with top shelf customers with recognizable brands. From the standpoint of business opportunity and personal development, I feel lucky to have landed here!

Flexible work schedule, amazing office w 24hr access, organized teams and reporting structure, open to engage with higher ups, fun work projects, challenging questions from customers and good meeting opportunities