Fun - Customer Service Representative (CSR) TELUS Employee Review

4.0
Oct 15, 2020
Recommend
CEO approval
Business Outlook

Pros

You're able to have a lot of fun working there, the compensation where I lived was above average for the city.

Cons

Hard to progress without sinking a lot of time

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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