Ridiculous Company - SME TaskUs Employee Review

1.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Layback environment. World class lame company and I will tell you more.

Cons

Worked at this company from 2017-2020. I would like to say that this company was a good one, but I would be lying. I don’t even know where to start. 1. Poor management. 2. How can we be the voice of improvement when no one listens and follows through 3. Favoritism at its absolute finest 4. Who says training has to be chaotic! You don’t need to be apart of a hacka dance in order to follow directions the training is dumb. And even with the orientation it sets the tone for confusion. Cause it ain’t so fun when you leave orientation. 5. Your trainers are horrible! Anyone can read a tablet or a book and teach themselves. No originality. 6. What’s the point of a contracting job when you are graded every month! And when we tell you there is an issue it’s to always be ignored! And then the CEO are looking like deer in the headlights asking “what can we do to be better” umm how about listen and take action. Instead of jumping from building to building focus on the issue at hand. 7. Stop handing side job/ projects to people who are being underpaid! You have higher ups getting paid salary picking their nose and they are asking the hourly employees to do more! Talk about mental wellness and work life balance 8. PAY MORE!! Inflation is horrible and your company pays as if we are still in 2007. 9. Stop hiring children to manage adults. It’s so frustrating when you hire a 24 yr old with no statistical background, no experience with different personalities, who doesn’t know a lick of proper vocabulary and cannot stop using the filler word “um”. 10. DO BETTER!

Explore other reviews about TaskUs

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Team and Great Culture. Start-up DNA - Frontline first, Execution Excellence, Continuous Learning.

Cons

No Cons to note here.

4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the LXL management chain. Supportive, fun, progress-minded. The company as a whole was okay, but the department I was with made it amazing. Lots of opportunities to develop skills. Absolutely incredible visibility for diversity, which is celebrated and respected without hesitation.

Cons

Very high demand. Can be very challenging to learn how to balance work and breathing room without falling behind. Many other departments were quick to blame the LXL department in front of highly regarded stakeholders for failures that were not of our own. Pay also changes depending on the client you work with. My client was the highest paying client at the time I was employed. The LXLs working for the branch-off of work from my client were paid much more than I due to the intensity of the work. My pay was considered the cap for where I was, and getting a raise that was not just a few pennies was not going to happen. Moving up is possible but limited. Due to this company being a BPO, if the client no longer needs our work, we are liable to be laid off. Employees are not contracted, but TaskUs is contracted to the client. Layoffs are a possibility, be it near or far. I was laid off after 4 years and saw many waves of many sizes laid off while there.

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