TaskUs Customer Service reviews

3.0

44% would recommend to a friend

(119 total reviews)
avatar

Bryce Maddock

45% approve of CEO

45% positive business outlook

Customer Service employees have rated TaskUs with 3.0 out of 5 stars, based on 119 company reviews on Glassdoor. This indicates that most Customer Service professionals have an average working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

119 reviews
4.0
Apr 21, 2026

Nice remote work

Recommend
CEO approval
Business Outlook

Pros

They care for the employees, did not ask too much from us and you felt heard and secure. This is one of the best call centres in Croatia.

Cons

Low salary. Recently they lost some projects and there were cut offs.

2.0
Nov 29, 2025

Could be better

Recommend
CEO approval
Business Outlook

Pros

Does the bare minimum and satisfactory job.

Cons

Almost everything from manager to colleague.

Viewing 1 - 3 of 119 Reviews

Glassdoor has 19,386 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.