Hostile environment - Server/Waiter Texas Roadhouse Employee Review

1.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, no week day mornings.

Cons

The environment is hostile in the matter of you are pushed to get people to add smothereds to their food which is mushrooms, onions and/ shrimp to steaks or chicken etc. If you dont get enough people to spend the extra money on this you get punished and or fired for failure to perform. People are broke and on a budget right now not our fault. You also get punished for not performing well enough with gift card sales. You get a 2 table section on weekends which make them not worth it. They will make you do your side/closing work and other employees as well as rewards and punishment. They will make you go to meetings to better you at it and encourage ringing in orders different then the menu which charges the customer more just to get those smothers you also won't get more than 2 to 4 shifts a week. They hire so many people and basically let everyone fight over the shifts and then give the shifts to their favorite employees.

Explore other reviews about Texas Roadhouse

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Never understaffed. Consistent business. Great turnover

Cons

Low PPAs due to low cost on menu.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part scheduling was pretty flexible. As long as you asked off in advance you normally were granted the request. Being in a tourist heavy town as well as a college town meant the restaurant stayed pretty steadily busy throughout the year.

Cons

My only complaint would be not being allowed to ask off any holidays. That being said, management was always as accommodating as possible in deciding who worked certain holidays.

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