Seems good at first until they reveal their horns, and I don't mean a bulls - Food Server Texas Roadhouse Employee Review

2.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Stays very busy so you're never worried about not having business as a server. People are trained to run anyone's food or drinks if it's ready so you don't have to worry about being behind when it gets packed.

Cons

Management is thick with favoritism. They fake transparency only to let some people do what they want while others are written up for the same thing. If someone makes a mistake they brand them with unproven reasons to fire them, or they use them as an "example" to others to showcase authority. People are spoken to face-to-face that they're replaceable and are, more or less, not appreciated and don't care for ground floor employees. They boast their high rate of business as making the most money you'd ever make in any comparable business, but with their 3 table minimum rule for servers you don't make any more than other serving positions at thriving neighboring restaurants. Most servers lose money at a higher rate there than other businesses since they have no gratuity option for large parties, and in combination with 3 table sections many servers make no money on various nights after automated tipout and a large party taking up their small section most of their shift.

Explore other reviews about Texas Roadhouse

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Never understaffed. Consistent business. Great turnover

Cons

Low PPAs due to low cost on menu.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part scheduling was pretty flexible. As long as you asked off in advance you normally were granted the request. Being in a tourist heavy town as well as a college town meant the restaurant stayed pretty steadily busy throughout the year.

Cons

My only complaint would be not being allowed to ask off any holidays. That being said, management was always as accommodating as possible in deciding who worked certain holidays.

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