Service Manager - Service Manager Texas Roadhouse Employee Review

5.0
Aug 19, 2015
Recommend
CEO approval
Business Outlook

Pros

I love interacting with guests and building long time relationships with them. Having to do all the "behind the scenes" office stuff is quite exciting as well.

Cons

Being in the restaurant business has taken its toll on me physically and I'm ready to move up in my career in the office setting.

Explore other reviews about Texas Roadhouse

5.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent training and continuing education, great team bonding events, very structured in the type of way that supports your success at the company.

Cons

Big on upselling, the 'story' and rigid with limited opportunity to sway beyond the script.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part scheduling was pretty flexible. As long as you asked off in advance you normally were granted the request. Being in a tourist heavy town as well as a college town meant the restaurant stayed pretty steadily busy throughout the year.

Cons

My only complaint would be not being allowed to ask off any holidays. That being said, management was always as accommodating as possible in deciding who worked certain holidays.

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