My experience at Texas Roadhouse taught me a lot about providing great customer service especially while having to work. - Hostess Texas Roadhouse Employee Review

5.0
Jun 23, 2011
Recommend
CEO approval
Business Outlook

Pros

The atmosphere is very welcoming and energetic. The work is always fast-paced but a lot of fun at time also.

Cons

The down side would be not having a set schedule, it changed every week.

Explore other reviews about Texas Roadhouse

5.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent training and continuing education, great team bonding events, very structured in the type of way that supports your success at the company.

Cons

Big on upselling, the 'story' and rigid with limited opportunity to sway beyond the script.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part scheduling was pretty flexible. As long as you asked off in advance you normally were granted the request. Being in a tourist heavy town as well as a college town meant the restaurant stayed pretty steadily busy throughout the year.

Cons

My only complaint would be not being allowed to ask off any holidays. That being said, management was always as accommodating as possible in deciding who worked certain holidays.

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