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The Cheesecake Factory

Engaged Employer

Former FOH - Server/Busser/Host The Cheesecake Factory Employee Review

4.0
Jul 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent in-depth menu and service training. Flexible schedules

Cons

Occasional disorganization as with any high-volume restaurant

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The Cheesecake Factory Response
9y
Thanks for the feedback! We're glad you enjoyed our training - it's something we are committed to offering all of our employees so they can be the best in the business. Most new hires go through a lengthy training period and should be paired with a Designated Trainer (DT) for a bit before taking their own tables, but sometimes being short-staffed may expedite that process. It's something we will continue to look at!

Explore other reviews about The Cheesecake Factory

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

it was really good and fun

Cons

nothing bad about it good environment

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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