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The Cheesecake Factory

Engaged Employer

Eeeehhhh - Anonymous employee The Cheesecake Factory Employee Review

2.0
Nov 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Not strict Easy Interview Food taste good

Cons

Write ups for accidental things like inserting a larger amount of money into the POS than your suppose to, rather than bad behavior or lateness Large menu to remember Low tips Rude customers Long shifts

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The Cheesecake Factory Response
8y
Thanks for taking the time to leave this review. We're sorry you're not having a good experience with us. Financial mistakes are much more serious than behavioral ones, so if it has to do with money, it will more likely lead to some sort of disciplinary action than anything else. As for the tips and customers, we're usually proud of having a really strong and generous guest base - particularly because our menu prices are on the higher side. The large menu is definitely a challenge, but many of our staff members find it exciting that we have such a great selection to offer. And our server shifts are actually pretty short compared to most other restaurants: 11 am - 5 pm for AM shifts, 4:30 pm - midnight for PM shifts (if you're closing). But if you aren't happy with your schedule or with the way you're being treated, we hope you feel comfortable enough with your manager to address your concerns. Best of luck!

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