Pros
The company culture here is really wonderful. I worked at two locations, Austin, TX and Southlake, TX and at both, it really feels like family. It feels like everyone is friends with one another. There is a lot of teamwork. The training is very good, I had never been a server before and there is a two-week training that really helped me lay a groundwork for being of service to others. I think it really helped prepare me for my future of working with others! There are a lot of really great managers. But see cons below about an experience I had with other managers that was not so great. There are big meetings every 6 months called new menu roll outs (the menu has additions every 6 months as well as things removed from the menu) and they are like really fun staff meetings where you get to all have fun and try the new items! It was always so fun. They give out awards to staff that are doing a good job and it's just really nice.
Cons
I had two VERY emotionally abusive managers here, which ultimately led to my quitting, which was sad for me. I was really hurt by how these two managers treated me, extremely manipulative, and these relationships were ultimately inappropriate for a work environment - especially between a manager and employee (not in *that* kind of way, but with sharing personal information with me and relying on me as someone to confide in, manipulating personal information out of me and then using it against me, calling me names/yelling, etc.). This is my experience with only two managers, and otherwise, I had a lot of great managers as well! But knowing that one of these managers has moved up really high in the company is really troubling to me. He gaslit not only other managers but other employees as well. Neither manager works at either location anymore. Aside from these two managers at the Southlake location, at the Austin location there was another manager who was very inappropriate with the younger hosting staff (who tend to be quite young), sending inappropriate pictures back and forth etc. There is just a pattern of this kind of management it seems that needs to be kept in check, as if they need some kind of training on how to properly manage people and what's okay and what's not. Anyway, the culture otherwise is wonderful.