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The Cheesecake Factory

Engaged Employer

Management sucks - Host/Server The Cheesecake Factory Employee Review

2.0
Apr 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Food is good, coworkers are friendly

Cons

Management isn’t great. There is no communication. They use you where they need you and disregard your availability

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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