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The Cheesecake Factory

Engaged Employer

Very Happy I came Here! - Anonymous employee The Cheesecake Factory Employee Review

5.0
Mar 2, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This Company, while pretty large, still have a smaller, family centric feeling to it. The people who work here are passionate about the Company, the customers (guests), and truly are service oriented. The Senior Management Team is very collaborative, and are very accessable. This is not a beaurocratic or political company...there is a common vision and mission to be the best company we can be. Benefits are very good, and overall work environment is great (fun, collaborative, and a place you can grow).

Cons

Being a smaller company and a restaurant company, margins are narrow and there is not always large budgets to get the work done...sometimes you have to be creative. Vacation and holidays are not as robust as some other companies, but they did just put in a sabbatical program with helps.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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