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The Cheesecake Factory

Engaged Employer

Passionate about creating an incredible employment experience that makes you look forward to coming into work. - Human/Resources The Cheesecake Factory Employee Review

5.0
Mar 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Embrace giving staff members a voice and allowing them to be themselves. It's not about what's best for your manager or the department VP, but rather, about what's best for the Brand! Just doing the right things...right.

Cons

If you don't like being part of building something and prefer to be a small fish in a big pond then this envronment will be a challenge.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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