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The Cheesecake Factory

Engaged Employer

Server - Anonymous employee The Cheesecake Factory Employee Review

4.0
Apr 27, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a very secure company, you never have to worry about losing your job or not making money when you go in. With the exception of one or two locations, the Cheesecake Factory is always busy and always on a wait, so you're never short on something to do and money to make.

Cons

Sometimes the business meant the store was understaffed or underprepared. There were many times when we would get a late rush after a baseball game when we were completely out of coffee mugs or several types of cheesecake. Could get frustrating.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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