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The Cheesecake Factory

Engaged Employer

Organized, caring employer - Anonymous employee The Cheesecake Factory Employee Review

4.0
May 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Access to all levels of management; including corporate. Always seeking to improve processes, procedures, very open to suggestions from any level of staff member. Great training ang promotion from within.

Cons

Loooooong hours; sometimes they have an unrealistic expectation of how much one person can actually get done in a certain amount of time.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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