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The Cheesecake Factory

Engaged Employer

Not worth the hassle unless you want to be a career Cheesecaker - Anonymous employee The Cheesecake Factory Employee Review

2.0
Aug 2, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Intense training makes you feel prepared for the job; discounts; perks if you stay with company long enough

Cons

Customers feel more entitled; managers and coworkers go from friendly to rude and cold post training, blatant favoritism between managers, waiters, as well as with the cooks

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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