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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory - Front Desk Hostess The Cheesecake Factory Employee Review

4.0
Sep 20, 2015
Recommend
CEO approval
Business Outlook

Pros

The people you work alongside are great and it helps to make for a comfortable work environment. Most of the Managers are excellent and care about their employee's well being. If you are found favorable there is plenty room for growth.

Cons

The hours are almost always erratic, and you very rarely clock out at the time they have you scheduled for. The pay isn't sufficient for the amount and type of tasks you'll find yourself doing; this however may well be due to the fluctuating restaurant environment.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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