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The Cheesecake Factory

Engaged Employer

Kitchen Manager - Kitchen Manager The Cheesecake Factory Employee Review

3.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The policy and structure were to be admired ,The area supervisors were great to deal with .Evaluations were given on a timely matter .Projects and goals were easily accomplished. The staff members were some of the best people I have ever come in contact with someone whom I worked with 12 years .I loved what I was doing I watched a 6 million dollar store turn into a 14 million dollar store

Cons

The hours seemed to have been lost in the mad shuffles 55 was the expectation in reality it was more like 65 hrs.Bonus structure for the KMs were almost insulting .Quality of life was non existent Family never came first . 8 years of management never got a raise !!

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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