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The Cheesecake Factory

Engaged Employer

Server - Server & Shift Leader The Cheesecake Factory Employee Review

4.0
Dec 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Gain seniority if you are working there for many years. Gain experience in food knowledge and business. Work with different types of people.

Cons

No Management leadership. Plays favoritism and does not put enough focus on the resources you need to do your job correctly and efficiently. Staff is so big that some people get unnoticed and ignored.

Explore other reviews about The Cheesecake Factory

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Serving; Not so much hourly Growth opportunities Lots of cross training experience gained here

Cons

Micromanagement Lack of managerial support on busy nights when struggling Unfair shifts and treatment for employees deemed 'less valuable' which in turn caused a lot of employees to leave

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