review - Customer Service Representative (CSR) The Cigna Group Employee Review

3.0
Jul 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Have good healthcare insurance and you get to work with a dynamic team , globally which in turns gives you a wide wealth of experience international organization

Cons

Pay is way less the international market value, at times you fill un appreciated with work load especially always claiming no budget for pay incentives

Explore other reviews about The Cigna Group

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to have a solid WLB

Cons

Low upside in this industry compared to other sales roles

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The Cigna Group Response
1d
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, very understanding and kind management

Cons

Very complicated position, things outside of your control aren't taken into consideration when determining metrics so you're negatively impacted and it's really unfair. Equipment issues aren't taken seriously.

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The Cigna Group Response
23h
We appreciate you taking the time to share your experience with The Cigna Group. Thank you for your valuable feedback!
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