Is The Cigna Group a good company to work for?

The Cigna Group has an overall rating of 3.5 out of 5, based on over 7,548 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at The Cigna Group to a friend and 54% have a positive outlook for the business. The best reviews about The Cigna Group have been left by employees working as TECDP Senior Analyst , Actuarial Intern and Actuarial Analyst .

Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at The Cigna Group?

63% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (353) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

What are the top reviewed The Cigna Group locations?

Bloomfield , Philadelphia , Nashville , Saint Louis , Hartford , Phoenix , Pittsburgh , Plano , Houston , Denver , Chattanooga , Eden Prairie , New York , Orlando , Chicago , Dallas , Atlanta , Austin , Scranton , Bourbonnais , Baltimore , Charlotte , Tampa , Denison , Memphis , Wilmington , Visalia , Minneapolis , Indianapolis , Bloomington

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The Cigna Group

The Cigna Group reviews

Ehh - Customer Service Representative (CSR) The Cigna Group Employee Review

3.0

Apr 10, 2024

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Some people and managers are great

Cons

They system issues are constant

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5.0

Jul 13, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Opportunity to have a solid WLB

Cons

Low upside in this industry compared to other sales roles

The Cigna Group Response

Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!

2.0

Jul 23, 2026

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, flexible time off.

Cons

Treatment of employees is terrible. This year there has been 2 rounds of layoffs in my former department. The way employees were treated was in excuseable. I once had a good opinion of the company, no more. How the Accredo department treat patients is horrible! The training is too fast paced.

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Jobs at The Cigna Group

Client Account Support Senior Analyst - Spanish - Houston Area - Hybrid

Client Account Support Senior Analyst - Spanish - Houston Area - Hybrid

Client Service Consultant - Houston, TX(Hybrid)

Client Service Consultant - Houston, TX(Hybrid)

Senior Director, US Employer Operations - Head of Medical Call Centers

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The Cigna Group reviews The Cigna Group Customer Service Representative (CSR) reviews The Cigna Group review

The Cigna Group

Ehh - Customer Service Representative (CSR) The Cigna Group Employee Review

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