ThedaCare: A place to work - Customer Service Representative (CSR) ThedaCare Employee Review

2.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Thorough training program to prepare for the day to day work. Actual work is relatively easy.

Cons

Rampant favoritism in management that affects advancement opportunities and workload. If you do not accept all extra work offered by management they will never assist again. Clear favorite employees and imbalanced workload if you are a competent member of the team. most of the day is spent dealing with upset patients Poor company benefits and time off policies

Explore other reviews about ThedaCare

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and double time

Cons

Pay is lower, staffing is limited.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer some Good benefits

Cons

Nothing changes even when it should

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