"We Care About Our Store Teams" ...... - Store Manager Torrid Employee Review

1.0
Feb 27, 2024
Recommend
CEO approval
Business Outlook

Pros

competitive pay for SMs flexible scheduling freedom of self expression you get to be a personal stylist its truly a fun job, until you get to the operational side of things

Cons

unexplained payroll grid drops (stores not given enough hours to accommodate management teams) astronomical increase in work (doing the job of 4+ people with not enough hours) everything we have to do is IBC (in between customers.. i.e. marketing, markdowns, floor sets, shipment, promo updates 3 times a week, Bopis, SFS, scheduling, etc. etc.) Management is pushed and squeeze until they run on empty, and then are pushed even further. Corp is too hands on as far as in store operations are concerned and very very much out of touch, weekly feedback is ignored by corporate schedule is made on Tuesdays for upcoming week (6day notice to schedule posting)

Explore other reviews about Torrid

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great boss and atmosphere to work in.

Cons

The location is small and the team is small

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee discount, loyal customers.

Cons

Too focused on profit margin to care about employees and customers. Clothing has gone out of style and is constantly trying to keep up with competitors like Maurices and Aerie. Several stores have closed in my area due to low sales.

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