Current management in ALL services areas are toxic and lack professionalism - Client Services Toshiba Global Commerce Solutions Employee Review

Good management team, good benefits

Extremely bureaucratic, stuck in old ways and resistant to change

The people I worked with were talented, hardworking, and genuinely cared about delivering for customers. There were opportunities to work on large, complex retail transformation programs and gain exposure to global teams and enterprise-scale initiatives. Many individual contributors went above and beyond to support each other despite challenging circumstances.

In my experience, the recent changes in Delivery leadership have resulted in significant instability, inconsistent direction, and an increasingly unprofessional work environment. Teams were expected to continually adapt to shifting priorities and unrealistic expectations, creating unnecessary chaos and frustration. Rather than fostering collaboration and trust, the culture became reactive, with low morale, increasing burnout, and the loss of experienced employees. It became difficult to focus on delivering quality work when so much energy was spent navigating leadership challenges.