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Toshiba Global Commerce Solutions

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Toshiba is Terrible - Software Engineer Toshiba Global Commerce Solutions Employee Review

1.0
Aug 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Free water Free corn syrupy fountain soda

Cons

Toshiba is an incredibly terrible company to work for for these reasons: - Terrible work / life balance : Toshiba measures employees based on how many hours worked beyond 40 hours weekly. Vacation & sick days count against you, so in essence you are rewarded for taking fewer PTO, vacation, & sick type days and for working lots of long hours (80+ hours/weekly). - Little to nil learning opportunities - Toshiba severely discourages employees from spending time to understand something and instead suggests reusing stuff rather than creating something new based on understandings. - No stretch opportunity types of projects - Toshiba has never offered opportunities to learn outside of the box, such as with short (one day, one week, one hour/weekly, etc) innovation types of side projects. - No one knows anything - The majority of the knowledgeable employees (managers, software engineers, architects, product owners, testers) have been resigning in droves non-stop over the past few years leaving a massive knowledge-gap. The impact is severe since work cannot be designed/developed without understanding the business process & how they've implemented their technologies. - No Team culture & Employees only care for themselves - The remaining people who know stuff are truly unwilling to collaborate & aren't at all willing to help even if it is for a quick 1 or 2 minute question, which is likely because performance reviews are based on how much work is done rather than on how much collaboration and teamwork is done. As a result, helping others takes time away from them getting better reviews. - Scrum Story Descriptions & Requirements Write-ups Severely Incomplete and Innaccurate - Missing business value, requirements, & acceptance criteria, and if there is info it is way too technical (rarely written from customer & business point of view). Likely due to knowledge gap. - Terrible Telecommuting policy - All the meetings we have are done remotely via MsTeams, however they still require being physically in the office the majority of the week. This, despite high gas prices & despite sending out company emails weekly indicating new instances of Covid cases found on for several employees across various floors in the building. - Incredibly Cold, Untrusting, & Unfriendly Environment -Never introduced to anyone on team when starting as new employee. Never (not even for a few seconds of time) asked anything about anything related to non-work things (e.g., any plans for the weekend, did you have a good weekend, etc).

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Toshiba Global Commerce Solutions Response
3y
Your feedback is valuable and appreciated. By listening to our employees, we have made many enhancements across workplace initiatives, career development, enhanced financial benefits programs and hiring and promotion initiatives. Last year’s employee survey alone led to more than 20 new initiatives, such as adjusted hybrid 3:2 workweek, improved parental leave, diversity training for all executives and managers and manager training to support more empathetic leaders, a robust intern program with college transition opportunities, bonus for all employees, view and goals alignment to corporate strategies. We also have active Employee Resource Groups that engage employees in community building activities. We hope you will reach out to your HR Business Partner to share more about your experience. Feedback is a vital part of our continuous improvement.

Explore other reviews about Toshiba Global Commerce Solutions

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management team, good benefits

Cons

Extremely bureaucratic, stuck in old ways and resistant to change

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The people I worked with were talented, hardworking, and genuinely cared about delivering for customers. There were opportunities to work on large, complex retail transformation programs and gain exposure to global teams and enterprise-scale initiatives. Many individual contributors went above and beyond to support each other despite challenging circumstances.

Cons

In my experience, the recent changes in Delivery leadership have resulted in significant instability, inconsistent direction, and an increasingly unprofessional work environment. Teams were expected to continually adapt to shifting priorities and unrealistic expectations, creating unnecessary chaos and frustration. Rather than fostering collaboration and trust, the culture became reactive, with low morale, increasing burnout, and the loss of experienced employees. It became difficult to focus on delivering quality work when so much energy was spent navigating leadership challenges.

3
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