Demeaning company - Sales Team Member Toys "R" Us Employee Review

1.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a job for those in desperate need; College kids,summer jobs, or parents who need a few extra dollars.

Cons

Metrics. Customers hate that. They don't want to be asked and pushed to apply for a Credit card,Batteries, Warranties, or loyalty card. They want to say yes/no and go. Employees are given less or more hours depending in how many metrics they sell, no matter how good they are as an employee. Management limits and hovers over the time you spend with customers yet they push add on sales.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

See reviews by: Helpful|Rating|Date|All