Customer Care - Anonymous employee Toys "R" Us Employee Review

4.0
Oct 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment with a large campus and open spaces to relax in.

Cons

Management was incredibly opaque about job stability; employees were kept in the dark about a lot of changes in the department. We felt like we were isolated from the salaried employees and even more so once it was announced our department was being cut and outsourced.

Explore other reviews about Toys "R" Us

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

job is pretty easy overall

Cons

goy paid minimum wage and lack of hours

4.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it was fun while it lasted

Cons

toys r us was gone too soon

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