Sales Associate - Sales Associate/Cashier Toys "R" Us Employee Review

3.0
Oct 26, 2016
Recommend
CEO approval
Business Outlook

Pros

I enjoy the atmosphere and playing with the children. The associates are friendly and always willing to help. The culture at this store is very vibrant and goes and the idea is to search high and low for products that the customer needs.

Cons

Parents a mostly rude and believe that their child is so special that they deserve all of the toys, even when a toy is out of stock. Parents shop at the last minute for items and become very disgruntled when that item is no longer in stock. The raises are menial, an additional job is needed. Corporate seems to get greedier every year staying open later hours, and being open on all holidays. Stealing...it is a free for all at this location and the thieves know it.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

3.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was an ok job for the time

Cons

the customers were very annoying and we were treated like babysitters

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